9koi Legal Notice

Our 9koi platform operates only in jurisdictions where online gaming and sportsbook services are permitted by local law. We do not offer our services to users in any jurisdiction where such services are prohibited or restricted. This legal notice sets out the conditions under which we operate, your responsibilities as a user, and the jurisdictional boundaries that govern access to 9koi.

We at 9koi take regulatory compliance seriously. Before you create an account or access any games, markets, or services on our platform, you must verify that you are located in a jurisdiction where our services are legally available. Users are responsible for understanding and complying with the laws of their own region.

This document outlines key legal provisions that apply to all 9koi users and our operational boundaries.

Jurisdiction & Service Availability for 9koi

We at 9koi provide our platform, games, and sportsbook services only where local law explicitly permits online gaming and sportsbook activities. We do not knowingly offer our services in any jurisdiction where such services are prohibited, restricted, or require a licence that we do not hold. Our service availability is determined by the legal status of online gaming in your region.

Users located in jurisdictions where online gaming is prohibited are not permitted to access 9koi. If you attempt to register or access our platform from a prohibited jurisdiction, we reserve the right to refuse service, suspend your account, or close your account and return your balance to your original payment method.

It is your responsibility—not ours—to verify that access to 9koi complies with the laws and regulations of your jurisdiction before you register or deposit funds. We provide this service only where we have determined that local law permits us to do so. We monitor access patterns and may investigate accounts that appear to originate from prohibited jurisdictions.

Our 9koi geographic boundaries

We determine service availability on a case-by-case basis according to each jurisdiction's legal framework. We may expand or restrict service to certain regions at any time without notice. If we withdraw service from your jurisdiction, we will provide you with a reasonable window to withdraw your balance. We are not liable for any consequences arising from changes to service availability in your region.

9koi does not operate under any single-country licence

We do not claim to be licensed in Indonesia, or in any other specific jurisdiction. Our services are available only where local law permits. Users are responsible for verifying compliance with their own jurisdiction's regulations.

User Eligibility & Your Responsibilities on 9koi

To create a 9koi account and access our services, you must:

  • Be a legal resident of a jurisdiction where our services are permitted by law;
  • Be of legal age in your jurisdiction to participate in online gaming (typically 18 or older);
  • Provide truthful, accurate personal information during registration;
  • Comply with all applicable laws and regulations in your region;
  • Not use 9koi for illegal purposes, money laundering, fraud, or any activity that violates applicable law.

You acknowledge and agree that we at 9koi are not responsible for verifying your age or determining whether you meet your jurisdiction's legal requirements to use our platform. This responsibility falls entirely on you. If we discover that you have provided false information, are underage, or are located in a prohibited jurisdiction, we reserve the right to terminate your account immediately and forfeit your balance.

Data Protection & Our 9koi Privacy Commitment

We at 9koi collect and process personal data only as necessary to operate our platform, comply with regulations, and provide customer support. Your data is protected by industry-standard encryption during transmission and storage. We do not share your personal information with third parties except where legally required (payment processors, financial regulators, law-enforcement authorities).

For comprehensive information about how we collect, use, and protect your data, please review our privacy policyWe comply with applicable data protection laws in the jurisdictions where we operate. If you have questions about your data or privacy concerns, contact our support team during business hours.

By using 9koi, you consent to our collection and processing of your personal data as described in our privacy policy and terms. If you do not consent to these practices, you must not use our platform.

KYC verification: We require Know Your Customer verification to comply with anti-money-laundering regulations. You must provide a valid government-issued ID and proof of address. Failure to complete verification may result in account suspension or closure.

Prohibited Conduct & Our 9koi Enforcement

We at 9koi prohibit the following conduct on our platform: account sharing, use of automated bots or scripts, collusion with other players, exploitation of game vulnerabilities, fraud, money laundering, harassment of staff, and any activity that violates applicable law or these terms. We also prohibit access from prohibited jurisdictions and false representation of identity or age.

If we detect prohibited conduct, we may immediately suspend or terminate your account without notice. We reserve the right to forfeit your balance if you violate these provisions. We cooperate with financial regulators and law-enforcement authorities in investigating suspected illegal activity on 9koi.

Payment methods accepted on 9koi include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. We do not accept payments from, or permit withdrawals to, accounts in prohibited jurisdictions or from sources we suspect are associated with illegal activity.

Limitation of Liability & Our 9koi Disclaimers

We at 9koi provide our platform and services "as is" without warranties of any kind. We do not guarantee that our services will be error-free, uninterrupted, or completely secure. We are not liable for indirect, incidental, consequential, or punitive damages arising from your use of 9koi, including loss of earnings, data loss, or any other harm.

Our total liability to you under all circumstances is limited to the amount you have deposited on 9koi in the preceding 12 months. You assume all risk associated with your use of our platform and all games and services we provide.

You agree to indemnify and hold us harmless from any claims, costs, or damages arising from your use of 9koi in violation of applicable law, these terms, or our policies.

If you have questions about this legal notice, our regulatory status, or our jurisdiction policies, contact our support team during standard business hours. We offer support via live chat in the 9koi app, email, and an in-app help form. Our team can provide general information about service availability and regulatory requirements, though we cannot offer legal advice.

We maintain records of all regulatory inquiries and legal communications. If a financial regulator or law-enforcement authority requests information about an account or transaction on 9koi, we cooperate fully within the bounds of applicable law.

For detailed information about our terms of service, please review our Terms & ConditionsFor questions about how we handle your data, see our privacy policyIf you believe we have violated applicable law or your rights, you may file a complaint with your local financial regulator or appropriate authority in your jurisdiction.